The City of Redlands is a well-managed community. Its leadership is committed to providing excellent service and has encouraged efforts to improve service quality in all City departments. The Redlands Fire Department is a leader in its approach to service delivery and personnel philosophy. It is our goal to constantly provide the best possible service to the citizens of Redlands. We are here to protect our community. The Department exists to serve the citizens of the community the Redlands Fire Department way: * Provide the best service to customers. * Provide the best support to its members. * Manager change/always improve. * Promote and support and the City of Redlands. * Pass on tradition, and leave no one behind. Redlands Fire Department members will provide the best possible service to our customers: * Quick * Skillful * Caring * Professional * Resourceful For the Community * We recognize that the Community is our reason for existence. * All members of the public are entitled to our best efforts. * We will provide professional and courteous service at all times. * We value the faith and trust of the community and continually work to serve that confidence through our attitude, conduct and accomplishments. For the Department * We strive for excellence in everything we do. * Honesty, fairness and integrity will not be compromised. * We continually seek effectiveness, efficiency in economy, unity and teamwork, that are stressed as being our mutual advantage as individuals and as an organization. * Members are continuously encouraged to improve themselves as individuals and employees. * The free exchange of ideas is encouraged. * We will provide professional and courteous service at all times. * We are sensitive to changing community needs." more