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splendidspeaking

splendidspeaking is a PodOmatic Pro Podcaster.

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Wed Apr 16 12:47:35 -0700 2008

Hi
I've just had to contact Pro Support as well. All episodes seem to be constantly buffering and downloading is practically impossible. Is this affecting other people? I'll report back when I get a response from Support.
Best wishes
Pete


jdossey

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From: jdossey | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Wed Apr 16 15:00:49 -0700 2008

I'm going to have to write a FAQ about this!

Usually, we have found that issues with downloading podcasts are traceable to the connection at home, not the one at Podomatic. (I'm a living testament to this-- we were tearing out our hair trying to fix it when we discovered it was the office wireless router causing the issue.)

If you're sure that your connection is rock-solid, the next thing to do is what you suggested: clear the browser cache and try again.

JADP, but I just listened all the way through about 4 hours of three podcasts (one of which was your latest episode), with no interruption.


splendidspeaking

splendidspeaking is a PodOmatic Pro Podcaster.

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Wed Apr 16 15:15:25 -0700 2008

Hi
I'm able to listen to some other podcasts on this site with no problem - which suggests the connection is fine. We are getting emails from listeners complaining of the same issue which is a concern.
Is there a problem somewhere at your end of the connection?


jdossey

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From: jdossey | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Thu Apr 17 17:00:54 -0700 2008

Everything that comes out of Podomatic's website goes through the same fiber-optic cable. That's the tricky part-- why would one show blink when another does not? It's all just data. We're going to run a new round of diagnostics to see if we can find an issue.


splendidspeaking

splendidspeaking is a PodOmatic Pro Podcaster.

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Fri Apr 18 00:45:04 -0700 2008

Thanks for looking into this. We're still suffering the same problem - constant buffering and downloads that crash halfway through.
Pete


djarrogance

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From: djarrogance | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Sat Apr 19 07:32:10 -0700 2008

Same problem here. Many of my fans are complaining. I just listened to all my episodes, same thing. I have tried on several different computers. I have done all the above, and still getting same.


biologyoracle

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From: biologyoracle | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Sun Apr 20 03:59:37 -0700 2008

I upload my podcast in AAC format. then i use blogger and feedburner to give me a feed for iTunes. Some of my listeners also say that the podcast stops playing part way through. But when i download it myself it is fine, and i have just asked some other listeners and they say it is fine for them. So I don't think there is anything wrong with the media, or with the feed. its baffling.


meyer
From: meyer | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Sun Apr 20 12:00:58 -0700 2008

Let's make one point here ... there is no difference (here) between MP3 and AAC. POM runs a conversion on AAC that sees to that.
And another point ... you can feed iTunes with no more than just your show posted on POM. No need for Blogger or Feedburner.
It is interesting that some are getting locked up while others are not. As has been pointed out, it all leaves the server the same way over the same pipe. Some Microsoft software - WMP 9(?) - is problematic while others - WMP 11(?) - is not. Safari (Mac) with QuickTime (Mac) works fine. You may want to find out what your listeners are using, but I wouldn't be at all surprised to hear that they don't know! Maybe they know which browser they are using, as likely they don't even recognize IE (what's that?) or iTunes are browsers and that they use plugins (WMP x and QuickTime) to actually play files. In other words ... "good luck". But, this may be the only way to clear the problem up. Who knows ... it may be your listeners who are still using Win '95, or the ones who've upgraded to Vista who are seeing the problem.
Dave M


djarrogance

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From: djarrogance | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Mon Apr 21 12:02:12 -0700 2008

Any updates on this?


splendidspeaking

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Mon Apr 21 12:13:04 -0700 2008

I'd also appreciate an update. Being Pro doesn't seem to get the attention promised - I've emailed support three times about this over the past week and not yet received a reply.


glhorton

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From: glhorton | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Mon Apr 21 20:52:02 -0700 2008

Check the Site Status board for a long comment on this. Don't know if you will be "satisfied" with this, but it will at least help fill in the holes.

Dave M


kenrick

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From: kenrick | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Mon May 05 20:53:04 -0700 2008

Having problems too...



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