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cas
From: cas | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Tue Apr 15 08:56:55 -0700 2008

Same thing happening with ALL episodes posted (I checked): the player just gives up working a few minutes into the show.

That's probably why stats have been up in the past week: the same people clicking on PLAY several times.

For some weeks we have been planning a massive advertising campaign to go with the episode we are about to post. Just how embarassing will that be if this problem isn't solved??

WILL SOMEONE FROM PODOMATIC PLEASE GIVE US SOME FEEDBACK?
WHAT EXACTLY IS THE MATTER WITH THE PODOMATIC PLAYER?
WHEN WILL IT START WORKING AGAIN?


glhorton

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From: glhorton | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Tue Apr 15 14:31:48 -0700 2008

I've passed this along to the Pro Support mailbox. Can't guarantee anything, but it can't hurt.

Dave M


splendidspeaking

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Wed Apr 16 12:47:35 -0700 2008

Hi
I've just had to contact Pro Support as well. All episodes seem to be constantly buffering and downloading is practically impossible. Is this affecting other people? I'll report back when I get a response from Support.
Best wishes
Pete


jdossey

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From: jdossey | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Wed Apr 16 15:00:49 -0700 2008

I'm going to have to write a FAQ about this!

Usually, we have found that issues with downloading podcasts are traceable to the connection at home, not the one at Podomatic. (I'm a living testament to this-- we were tearing out our hair trying to fix it when we discovered it was the office wireless router causing the issue.)

If you're sure that your connection is rock-solid, the next thing to do is what you suggested: clear the browser cache and try again.

JADP, but I just listened all the way through about 4 hours of three podcasts (one of which was your latest episode), with no interruption.


splendidspeaking

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Wed Apr 16 15:15:25 -0700 2008

Hi
I'm able to listen to some other podcasts on this site with no problem - which suggests the connection is fine. We are getting emails from listeners complaining of the same issue which is a concern.
Is there a problem somewhere at your end of the connection?


jdossey

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From: jdossey | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Thu Apr 17 17:00:54 -0700 2008

Everything that comes out of Podomatic's website goes through the same fiber-optic cable. That's the tricky part-- why would one show blink when another does not? It's all just data. We're going to run a new round of diagnostics to see if we can find an issue.


splendidspeaking

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From: splendidspeaking | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Fri Apr 18 00:45:04 -0700 2008

Thanks for looking into this. We're still suffering the same problem - constant buffering and downloads that crash halfway through.
Pete


djarrogance

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From: djarrogance | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Sat Apr 19 07:32:10 -0700 2008

Same problem here. Many of my fans are complaining. I just listened to all my episodes, same thing. I have tried on several different computers. I have done all the above, and still getting same.


biologyoracle

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From: biologyoracle | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Sun Apr 20 03:59:37 -0700 2008

I upload my podcast in AAC format. then i use blogger and feedburner to give me a feed for iTunes. Some of my listeners also say that the podcast stops playing part way through. But when i download it myself it is fine, and i have just asked some other listeners and they say it is fine for them. So I don't think there is anything wrong with the media, or with the feed. its baffling.


djarrogance

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From: djarrogance | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Mon Apr 21 12:02:12 -0700 2008

Any updates on this?


kenrick

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From: kenrick | Blue_mail_icon Send a Message | View Podcast
Subject: Re: Podcast Only Plays a Few Mins
Posted: Mon May 05 20:53:04 -0700 2008

Having problems too...



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