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Customer Support

To get help immediately:

Our Discussion Board is filled with useful information and people willing to lend a hand.
Our Frequently Asked Questions is updated frequently and may have the answer you're looking for.
Are you a Pro member? If so, you're entitled to V.I.P. customer support (this is where you move to the front of the line). Tell us what's happening, and we'll read and respond to your inquiry first, as soon as we're able.

To submit a customer service inquiry:

We are committed to the best possible customer experience on Podomatic. We respond to every message personally during business hours, Pacific Standard Time. This attention to each customer means that when there are a lot of inquiries, it may take a day or two for us to respond.

Please note: If you're having technical problems, be as detailed as possible in describing what you're trying to and what you saw along the way. This will enable us to troubleshoot more quickly. If you suspect billing issues, please tell us your method of payment, but do not submit credit card numbers in this form. If you need to report a copyright violation, please provide a DMCA Takedown request..

Tell us what's on your mind.

Your Name (optional)
Your Email (so we can respond)
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What's up?

Mailing Address: Podomatic Inc., 350 Townsend St, Suite 100, San Francisco, CA 94107

Phone: (415) 975-9981 (please do not use this number for support outside of emergencies)